SHIPPING AND RETURNS

Shipping guidelines

Freight
We ship all orders within 1-3 business days.
Delivery time is usually 2-5 business days after the package is shipped.
You will receive an email with a tracking number as soon as your order is on its way.

Shipping costs are calculated at checkout. We offer free shipping on orders over 1000,-.

Return and Exchange Policy

Returns and exchanges
You have 14 days to cancel from the date you receive the item.
The item must be returned unused, in original packaging and in the same condition as you received it.
The customer covers return shipping, unless the item is faulty or damaged.

To return or exchange an item, send us an email at sandpia.oslo@gmail.com with your order number and reason for return.
Once we have received and approved the return, refunds will be processed within 5-10 business days.

Wrong or damaged item
If you receive a faulty or damaged item, please contact us as soon as possible – we will sort it out!